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Channel Manager / API Connections / Airbnb / Airbnb 2-Way API Sync /
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Airbnb 2-Way API Sync

If you’ve ever wished for more flexibility when managing your Airbnb listings while connected to Sympl, you’re going to love our Airbnb 2-Way API Sync.

Previously, Airbnb listings connected to Sympl could only be updated from within the channel manager—meaning you had to log into Sympl to make changes to your pricing, policies, or rules. Now, with our 2-way API sync, that limitation is gone.

You can now make supported updates directly on Airbnb—via the Airbnb website or app—and those changes will automatically sync back to Sympl, just like they would from Sympl to Airbnb. This gives you the freedom to manage your listing in the way that’s most convenient, while keeping everything up to date across both platforms.

Whether you're updating your base rate while on the go or adjusting guest policies from Airbnb's mobile app, those changes will now reflect in Sympl automatically. Plus, you'll get early access to Airbnb’s newest features as they roll out, even before Sympl fully supports them.

Note: This excludes calendar/availability & LOS settings - these will continue to be managed in 1 place.

What Can Be Synced?

2-way sync is currently supported for your Booking Settings, Price Settings and Availability Rules:

1. Booking Settings

From Airbnb’s Policies and Rules section, we sync:

  • Pets allowed

  • Events allowed

  • Smoking, vaping, and e-cigarettes allowed

If you change any of these on Airbnb, the same settings will be reflected in Sympl. You can also manage them from the Airbnb Booking Preferences overlay in Sympl.

2. Availability Rules

These come from Airbnb’s Pricing and Availability section. We currently sync:

  • Minimum stay

  • Maximum stay

Changes to these settings on Airbnb or in the Airbnb channel overlay within Sympl will automatically update the corresponding Sympl rental.

Note: Updates made under Sympl> Rates > Settings do not sync back to Airbnb.

3. Pricing Settings

Also found in Airbnb’s Pricing and Availability section, we currently sync:

  • Currency

  • Nightly Price (mapped as Sympl’s Base Rate)

  • Weekly and Monthly Discounts
    – These are converted from percentages (Airbnb) to fixed values (Sympl)

  • Extra Guest Fee

  • Weekend Nightly Price

These settings will sync to Sympl when edited on Airbnb or via the Airbnb Pricing Settings overlay in Sympl.

How to Enable 2-Way Sync in Sympl

To configure your 2-way sync settings:

  1. Go to the Channels section in Sympl.

  2. Select Airbnb from the left-side panel.

  3. Click the 2-Way Sync tab.

  4. Choose which settings you want to sync:

    • Booking Settings

    • Availability Rules

    • Pricing Settings

Key Benefits

  • Real-time updates from Airbnb to Sympl.

  • Work directly in Airbnb without losing sync with Sympl.

  • Timestamped changes: Easily identify whether a change came from Airbnb or Sympl.

  • Hosting log: Track listing updates over time inside Sympl.

  • Early feature access: Use Airbnb’s newest listing tools before they’re officially supported in Sympl.

Additional Notes

  • Any existing Airbnb-compatible updates made on Airbnb will sync to Sympl if 2-way sync is enabled.

  • Calendar availability and LOS settings are still managed only in Sympl.

As always, please contact us with questions any time.  We're happy to help.
How did we do? Thank you! We appreciate your feedback.
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