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Channel Manager / API Connections / Vrbo / Connecting the VRBO API to Sympl /
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Connecting the VRBO API to Sympl

With the new VRBO API connection in Sympl, you will be able to manage your guest communications, push rates and more. Click here to view our FAQs and learn more about what to expect with this API connection.

Your properties should already be listed on the VRBO channel to connect via the API in Sympl.
Important: A Stripe account is required in Sympl and invoices must be created and processed in Sympl. Payments are not taken automatically from guests. You can set up invoice rules to automate the payments for VRBO.


Here's how to connect:

  • Access the Channels Module

    Log into your Sympl account, navigate to the "Channels" section and click on "API Channels".

  • You will be presented with all of your current API connections for all of your rentals. To add a new VRBO API connection, click on Add Channel.

  • Add VRBO as a Channel

    In the Channels List view, locate VRBO and and click on the Connect button or the + icon.

    If you're connecting your first account, you'll see the Connect button, if you have accounts already connected, then you'll see the + icon.

    VRBO's Connection Wizard

    After completing the steps above, you will be redirected to the connection wizard overlay.

    Please ensure your listings meet the necessary requirements mentioned here. If your listings fail to meet requirements, you will be prompted to update the specific sections within the connection wizard overlay.

Step 1: Introduction

  • The first step provides an overview of what to expect throughout the connection process.

  • Click Connect to proceed to the next page.

    Step 2: Channel Configuration

    • Fill in all required details, including your cancellation policy.

    Step 3: Rentals Page

    • Use the toggle button to activate your AdvanceCM rentals that should be pushed to VRBO.

    • Listings that do not meet VRBO’s requirements will appear in red.

    • Click on a red-marked rental to view the missing details.

    • Use the Fix it button to update the required information.

Clicking on the Fees button next to the listing will allow you to add and edit fees.

Step 4: Completing the Connection

  • Click Onboard with VRBO to finalize the setup on VRBO’s end. A VRBO specialist will assist in completing the connection.

  • Click Connect Now to finish.

Note: The registration number for your rental must be added by the property manager within the VRBO dashboard.

Next Steps

Now that your VRBO connection is established, follow our next guide to activate AdvanceCM rentals on VRBO here.

Need help? Contact our support team anytime—we’re happy to assist!
How did we do? Thank you! We appreciate your feedback.
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