SymplCM Help Center SymplCM Help Center
  • Invoices & Billing
    • Invoice Management
      • How to draft Invoice templates?
      • How to setup Invoice Rules?
      • How Do I Make Changes to an Invoice?
      • Invoicing & Payments
      • How Do I Charge a Guest for Multiple Items on an Invoice?
      • Scheduling Invoices
      • How Do I Request a Partial Payment or Deposit Payment?
    • Payment Gateways
      • PayPal
      • Booking.com Card Details Requirement
      • Booking.com and Expedia payment details
      • Payment Rules
      • How Do I Accept Payments Online and Via Credit Card?
      • Stripe
  • Calendars
    • Creating Hold Events
    • How to Import a Calendar
    • Sympl Calendars Walkthrough
  • Rental Settings
    • How Do I Change My Rental Currency?
    • How Do I Add and Update Rentals?
    • Linking Rentals Together
    • How do I delete rentals?
    • Currencies Supported by Sympl
  • Inquiries & Bookings
    • Guests Information
      • How can I import guests via CSV files?
      • How Do I Add and Update Guests?
      • How Do I Make Notes of Guest Interactions?
      • Guest List Overview
    • Inquiries Information
      • How Do I Delete an Inquiry?
      • How Do I Create an Inquiry?
      • Inbox Inquiries Overview
    • How Do I Confirm a Booking?
    • How do I attach a file to a message?
  • Miscellaneous
    • Sympl Setup Checklist
    • Inbox Files Overview
    • Inbox Conversations Overview
    • Shared Content Overview
    • Using Google Translate with Sympl
    • Automations Overview
    • Account Info Overview
    • Migrating from Tokeet to Sympl
    • What are the major differences between TV3 and Sympl?
    • Dashboard Overview
  • Settings & Configurations
    • User Settings & Logins
      • User Type and Permissions Overview
      • I forgot my password, what to do now?
      • Where Can I Find My Sympl Account ID?
      • How Do I Change My Password?
      • How Do I Add and Update Users?
      • Troubleshooting IP Blocked and Account Locked
      • Restricting User Access
    • Add-Ons & Widgets
      • Add the Inquiry Widget to a Site
      • Add the Calendar Widget to a Site
      • Inquiry Widget Advanced Configuration
    • Multi-Factor Authentication
      • Multi-Factor Authentication (MFA) Overview
      • Multi-Factor Authentication (MFA) FAQs
    • Sympl Subscription & Billing
      • How Do I Cancel My Subscription?
      • How Do I Change My Subscription?
      • How Do I Update My Credit Card Information?
    • Templates
      • Templates for Automations
      • Sympl Data Dictionary
      • Custom Branding Templates
    • Integrations
      • Connecting PriceLabs to Sympl
      • How do I connect to MailChimp?
      • Sympl integration with Dropbox
      • Sympl integration with Slack
      • Existing third party integrations
  • Rates Management
    • Pushing rates to Booking.com
    • What is a Dynamic Rate?
    • What is a Base Rate?
    • Changing the Max Guests value on Booking.com
    • Checking Rates for Accuracy
    • Changing the additional guest fee on Booking.com
    • Pushing Rates to API Channels
    • What is a Standard Rate?
    • Rate Types in Sympl
    • My Rates are Too Low on Booking.com
    • My Rates are Too High on Booking.com
    • The Rates Multi-calendar
    • How to Set Day-Specific Pricing
    • Sympl Channel Adjustments
    • What is a Rate Category?
  • Channel Manager
    • iCal Connections
      • What if my channel is not listed in Sympl?
      • Connecting iCal Channels with Sympl
      • Export your Sympl calendar to Holiday Lettings
      • Connecting to FlipKey/TripAdvisor with Sympl
      • Connecting to Homeaway/VRBO with Sympl
    • API Connections
      • Booking.com
        • Sympl and Booking.com Best Practices
        • Booking.com Rates & Additional Guest Pricing
        • How to Push Rates to Booking.com
        • Connect to Sympl via the Booking.com Extranet
        • Sending Booking.com messages with Sympl
      • Agoda
        • Connecting Agoda with Sympl
      • Vrbo
        • VRBO Bed Syncing
        • Connecting the VRBO API to Sympl
        • VRBO FAQ
        • Activating Sympl Rentals on VRBO
      • Airbnb
        • Connecting to Airbnb API
        • Create an Airbnb Password (Connection Resolution)
        • Airbnb API FAQ
        • Connecting to Airbnb via iCal
        • Airbnb Rental Listing Requirements
        • How to Refresh Your Airbnb Property List
        • Creating Listings in Airbnb
        • Co-hosting with Airbnb API
      • Expedia
        • Connecting Expedia with Sympl
    • Sympl Channel Manager Overview
    • Disconnect a Channel Account
Channel Manager / API Connections / Vrbo / Connecting the VRBO API to Sympl /
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Connecting the VRBO API to Sympl

With the new VRBO API connection in Sympl, you will be able to manage your guest communications, push rates and more. Click here to view our FAQs and learn more about what to expect with this API connection.

Your properties should already be listed on the VRBO channel to connect via the API in Sympl.
Important: A Stripe account is required in Sympl and invoices must be created and processed in Sympl. This requires the Invoicing Add On. You can set up invoice rules to automate the payments.



Here's how to connect:

  • Log into your Sympl account, navigate to the "Channels" section and click on "API Channels".

  • Next, click on the + button to "Add Channel"

    VRBO's Connection Wizard

    After completing the steps above, you will be redirected to the connection wizard overlay.

    Please ensure your listings meet the necessary requirements mentioned here. If your listings fail to meet requirements, you will be prompted to update the specific sections within the connection wizard overlay.

  1. On the list of options, select on "VRBO".

    Click "Next Step" to go to the next page of the wizard.

  2. On this page, you must fill in all the details shown in this section including your cancellation policy.

    Then, click "Next Step" to go to the next page of the wizard.

  3. On the "Rentals" page, use the toggle button to activate your Sympl rentals that should be pushed over to VRBO's site. On this screen, your Sympl rental that does not fulfil the requirements will be shown in red.

    Click on a rental shown in red to see the missing requirements. Utilize the "fix it" button/option to update these requirements for the rental.

    Finally, once your enabled listings have met the requirements, you would be able to click the option "Complete" to finish this set-up.

That's it! You are ready to move on to the next phase of connecting.

Note: Registration number needs to be added by PM in VRBO dashboard.

Please review the following guide for the next phase of connection: Activating Sympl Rentals on Vrbo
How did we do? Thank you! We appreciate your feedback.
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