Connecting to Airbnb API

Connecting your Airbnb account to Sympl allows for automatic synchronization of your listings, bookings, availability, and more. It also enables seamless communication with your guests directly from within Sympl.

You may also create listings and manage your listing settings from within Sympl.

Sympl's API connection wizards make the process of connecting your Airbnb account an effortless task. Once your Airbnb API connection is established, you'll be able to manage your listings' rates, availability, guest inquiries and messaging, and more from your Sympl dashboard.

Pre-Connection Requirements

Note: Before connecting to Sympl, all hosts must ensure their Airbnb accounts include the following information:

- Profile picture
- Verified email address
- Verified phone number
- Government ID

You can connect multiple Airbnb accounts to your Sympl account. Before following the steps below to connect, ensure that you are logged into the correct Airbnb Host account and there are no other Channel Managers connected to that account.

For more information on what to expect when connecting to Airbnb, please see our FAQs here.

Connecting to the Airbnb API

Airbnb API Connection Wizard

  1. Log into your Airbnb Account

    Open your Airbnb account in a separate browser tab or window. Sympl will detect the account and request access through the official API.

  2. Navigate to Channels > "API Channels"

    In Sympl, go to the Channels section and select “API Channels".

  3. You will be presented with all of your current API connections for all of your rentals. To add a new Airbnb API connection, click on Add Channel.

  4. Select "Airbnb" and click on the Connect button or the + icon.

    If you're connecting your first account, you'll see the Connect button, if you have accounts already connected, then you'll see the + icon.

  5. Choose Connection Method

    You will have two options:

    Quick Connect: For a fast setup.

    Connect Now: For more detailed setup instructions about the connection process.

  6. After clicking on Quick Connect or going through the Connect Now steps, if you are not already logged into Airbnb, you will be prompted to enter your Airbnb login credentials. If you are already logged in, you will skip to the next step to Agree to Airbnb Terms of Service.

  7. Agree to Airbnb’s Terms of Service

    Check the box to agree to Airbnb's Additional Terms of Service.

    Click "Allow" to grant Sympl the necessary permissions.

  8. Confirmation

    A message will confirm that the connection was successful.

That's it! Your Airbnb account is now connected with Sympl.

Finalizing your Airbnb Connections

Once your Airbnb account is connected, you will see connections for each of your Airbnb listings in Sympl.

For the Airbnb listings you wish to connect to Sympl, click on each one to open the connection wizard.

The AirBnb Connection wizard will guide you through the required steps one by one. This process is designed to help you make the connection manually.

If you have already created rentals in Sympl for these listings, you will link the rentals to your Airbnb listings, otherwise, you will import the Airbnb listings into Sympl.

Note: Importing a listing that already exists in Sympl will result in a duplicate and will affect your billing, so please ensure that you select "Link" if the corresponding Airbnb listing is already created in your Sympl account.


Closing the connection wizard without completing the steps will result in the need to follow the steps outlined below. Follow option 1 or option 2 depending on the listing status in Sympl.

Option 1 for connecting Airbnb Listings - the listing was already created in Sympl

Link to existing Sympl Rentals Manually:

  • On your Channels page or Airbnb Channels Details page, scroll down to your Airbnb connection where the Linked Rental field is empty.

  • Click on the 3 dots next to the rental you wish to link, and choose the Connection Details option for that listing.

  • From the dropdown menu, select the Sympl rental to link to this listing to. Click Save.

  • To import your Airbnb bookings, select "Import Bookings" from the Actions menu.

  • To update your Airbnb calendar from Sympl, select "Push Availability" from the Actions menu.

  • Push your rates from Sympl to Airbnb by selecting "Push Rates" from the Actions menu.

Note: Ensure that your Sympl rental has rates set up before pushing them to Airbnb. Otherwise, only the base rates from Airbnb will apply.

To set up rates in Sympl, please see this article.

Option 2 for connecting Airbnb Listings - the Airbnb listing is not yet in Sympl

Create New Rentals in Sympl:

  • Scroll down to connections where Linked Rental is empty.

  • Click the edit (three dots) icon to the right of it and select "Import Property".

  • Importing the Property will result in a Sympl rental being created automatically, using the details provided by AirBnb. Please click the connection and follow the wizard or go to the connections details page and complete the remaining steps as shown below.

  • Import Airbnb bookings into Sympl, by selecting "Import Bookings" from the Actions menu.

  •  Update your Airbnb calendar from Sympl, by selecting "Push Availability" from the Actions menu.

  • Push your rates from Sympl to Airbnb, by selecting "Push Rates" from the Actions menu.

    Note: Ensure that your Sympl rental has rates set up before pushing them to Airbnb. Otherwise, only the base rates from Airbnb will apply.

    To set up rates in Sympl, please see this article.

If you have any questions about the Airbnb API connection process that have not been answered, please feel free to email our support team for help!
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