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Channel Manager / API Connections / Trip.com / Connecting Trip.com to Sympl /
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Connecting Trip.com to Sympl

Trip.com is a major player in the travel industry, especially in the Asia-Pacific market. We have integrated Sympl with Trip.com and it opens up a massive new audience for your vacation rentals.

In this article, we'll walk you through the simple steps on how to link your Sympl account with Trip.com, making it easier than ever to manage your listings, streamline bookings, and increase your visibility on this powerful platform. 

Connecting your Trip.com and Sympl accounts is easy and effective. Once connected, Sympl can automatically update your Trip availability, and import bookings from Trip.com

Connecting to Trip.com

  • Navigate to the Channels module from the top menu bar

Now on the Channels List view click on the + Add Channel button

This will load the Channels Overlay where you can choose Trip.com and click on the click Connect button (or + if an existing connection is present).

  • Complete the Connection Wizard

  • Go through the Preparation Steps by clicking on Continue through these sections:

  • Create or Import Rental:

  • Blocking Dates:

  • Preparing Rates:

  • Add your Property ID to Request Channel Manage Access

Click Connect.

  • To find the Property ID, login to Trip.com and go to the Property Settings. The Property ID will be available at the top.

  • Continue and click on the Finished button for the Account Connection Completion Step.

  • You will now receive a message that the channel connected successfully and your Trip.com listings will be displayed in Sympl.

Link to Sympl Listings and Sympl Rentals:

You will now want to link your Trip.com listings and Sympl rentals.  If you've already created rentals, you can connect them with your Trip.com listings or create new rentals in Sympl by importing your Airbnb listings or manually creating the rentals in Sympl.

See article here on creating or importing rentals in Sympl.

NOTE: The Trip.com Connection wizard will guide you through the steps one by one. This process is designed to help you make the connection manually. Closing the connection wizard without completing the steps will result in the need to follow the steps outlined below.

Link to existing Sympl Rentals:

  • Scroll down to connections where Linked Rental is empty.

  • Click on three vertical dots and click on Connection Details.

  • Select the Sympl rental to link this listing from the drop-down selector. Then hit Save.

  • Update your Trip.com calendar from Sympl, by selecting "Push Availability" from the Actions menu.

  • Push your rates from Sympl to Trip.com, by selecting "Push Rates" from the Actions menu.

  • You can confirm the pushed rates and blocked dates on your Trip.com calendar after performing these steps.

Disconnect from Trip.com

Go to the Channels section in Sympl

Click on Trip.com in the left navigation panel

Click on the Disconnect button

Enter the Accommodation ID that you want to disconnect and you are done.

As always, please contact us with questions any time.  We're happy to help.
How did we do? Thank you! We appreciate your feedback.
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