SymplCM Help Center SymplCM Help Center
  • Smart Devices
    • Smart Devices General Settings
    • Smart Devices Setup
    • Smart Devices Overview
  • Sympl FAQs
    • Multi-Factor Authentication (MFA) FAQs
    • Advance Intelligence FAQs
    • General FAQs
    • Automations/Autopilot FAQs
    • VRBO FAQs
    • Reviews FAQs
    • Messaging Apps FAQs
    • Smart Devices FAQs
    • Channels FAQs
    • Airbnb API FAQs
    • Difference between Sympl V1 and Sympl V2
  • Autopilots
    • Tasks Autopilot Wizard Overview
    • Guest Autopilot Wizard Overview
    • Reviews Autopilot Wizard Overview
    • Messages Autopilot Wizard Overview
    • Expenses Autopilot Wizard Overview
    • Locks Autopilot Wizard Overview
    • Invoices Autopilot Wizard Overview
    • Autopilot Wizard Overview
    • Bookings Autopilot Wizard Overview
    • Documents Autopilot Wizard Overview
    • Credit Card Autopilot Wizard Overview
    • Incidents Autopilot Wizard Overview
  • Messaging Apps
    • Messaging Configurations
    • Messaging App - WhatsApp
    • Messaging App- SMS
    • Messaging App - Facebook
  • Operations
    • Tasks
      • My Tasks Overview
      • Tasks List View Overview
      • Tasks Calendar
    • Incidents Overview
  • Advance Intelligence
    • AI Scheduling Feature
    • AI generated Incidents & Task Approval Workflow
    • AI based Search
    • AI driven Actions
    • Activating Advance Intelligence
    • Advance Intelligence Rental Information
    • Advance Intelligence Credit Recharge
    • Advance Intelligence Ignore List
    • Advance Intelligence Settings
    • Advance Intelligence Introduction & Benefits
    • Advance Intelligence Knowledgebase
  • Finances
    • How to setup Security Deposits?
    • Expenses Overview
    • Expense Settings
    • Invoice Overview
    • Invoice Templates
    • Booking Formula Overview
    • Discounts Overview
  • Automations
    • Rates Automations
      • What is a Dynamic Rate?
      • LOS Discount Automation
      • Group Rates
      • Gap Night Automation
      • Last Minute Automations
      • Channel Adjustments
      • Rates Automation Overview
      • Min Night Stay Automation
      • Discount Codes Automation
    • Automations Overview
    • Expense Automation
    • Documents Automation
    • Task Automation
    • Invoice Automations
    • Booking Automation Overview
    • Automations Overview
    • Message Automation Overview
  • Documents
    • Documents Templates
    • How to create Documents?
    • Documents Preferences
  • Overview
    • Inventory Search Overview
    • Push Rates & Availability
    • Cost Estimator Overview
    • Dashboard Overview
  • Reviews
    • AI Review Insights Overview
    • Reviews Overview
    • Reviews List View
    • Reviews Automation
    • Reviews to Write- Bookings List View
    • Reviews Dashboard
  • Sympl Mobile App
    • Sympl Mobile App: Expenses Module
    • Sympl Mobile App: Discounts Module
    • Sympl Mobile App: Tasks Module
    • Sympl Mobile App: Dashboard
    • Sympl Mobile App: Rentals Module
    • Sympl Mobile App: Calendars Module
    • Sympl Mobile App: Guests Module
    • Sympl Mobile App: Inquiries Module
    • Sympl Mobile App: Incidents Module
    • Sympl Mobile App: Messages Module
    • Sympl Mobile App: Invoices Module
  • Invoices & Billing
    • Invoice Management
      • How to draft Invoice templates?
      • How to setup Invoice Rules?
      • How Do I Make Changes to an Invoice?
      • Invoicing & Payments
      • How Do I Charge a Guest for Multiple Items on an Invoice?
      • Scheduling Invoices
      • How Do I Request a Partial Payment or Deposit Payment?
    • Payment Gateways
      • PayPal
      • Booking.com Card Details Requirement
      • Booking.com and Expedia payment details
      • Payment Rules
      • How Do I Accept Payments Online and Via Credit Card?
      • Stripe
  • Calendars
    • Standard Calendar
    • Bookings Calendar
    • Yearly Calendar
    • Hold Events Overview
    • How to Import a Calendar
  • Rental Settings
    • How Do I Add Fees to my Rental?
    • How Do I Create a Custom Sympl Email Address?
    • How Do I Change My Rental Currency?
    • How Do I Add and Update Rentals?
    • Linking Rentals Together
    • Rentals Details Overlay
    • How do I delete rentals?
    • Currencies Supported by Sympl
  • Inquiries & Bookings
    • Guests Information
      • How can I import guests via CSV files?
      • Guests Overview
      • How Do I Make Notes of Guest Interactions?
      • Guest List Overview
    • Inquiries Information
      • Messages Feed
      • How Do I Delete an Inquiry?
      • How Do I Create an Inquiry?
      • Inquiry Inbox Overview
      • Inquiry Overview
    • How to Send Quotes
    • How Do I Confirm a Booking?
    • How do I attach a file to a message?
  • Settings
    • Widgets
      • Add the Inquiry Widget to a Site
      • Add the Calendar Widget to a Site
      • Inquiry Widget Advanced Configuration
    • Multi-Factor Authentication
      • Multi-Factor Authentication (MFA) Overview
    • Sympl Subscription & Billing
      • How Do I Cancel My Subscription?
      • How Do I Change My Subscription?
      • How Do I Update My Credit Card Information?
      • Billing Info Overview
    • Templates
      • Templates for Automations
      • Sympl Data Dictionary
    • Integrations
      • Quickbooks integration with Sympl
      • Connecting Chekin to Sympl
      • How to create Zap using Sympl Autopilot feature?
      • Connecting Operto to Sympl
      • Integrations Overview
      • Connecting PriceLabs to Sympl
      • How do I connect to MailChimp?
      • Sympl integration with Dropbox
      • Sympl integration with Slack
    • Web onboarding Flow for Sympl users
    • Sympl Setup Checklist
    • File Cabinet Overview
    • Inbox Conversations Overview
    • Shared Content Overview
    • Using Google Translate with Sympl
    • Account Info Overview
    • Migrating from AdvanceCM to Sympl
    • What are the major differences between AdvanceCM and Sympl?
    • Custom Branding Overview
    • Data Feeds Overview
    • Email Options
    • Stealth Overview
    • Custom Codes Overview
  • User Settings & Logins
    • Custom Attributes
    • User Type and Permissions Overview
    • I forgot my password, what to do now?
    • Change Password
    • Where Can I Find My Sympl Account ID?
    • How Do I Change My Password?
    • Users Accounts Overview
    • Troubleshooting IP Blocked and Account Locked
    • Restricting User Access
  • Rates Management
    • How to Set Up Distinct Rates for Channels
    • Troubleshooting Rates
    • Rate Determination Algorithm
    • Pushing rates to Booking.com
    • What is a Base Rate?
    • Changing the Max Guests value on Booking.com
    • Checking Rates for Accuracy
    • Changing the additional guest fee on Booking.com
    • Pushing Rates to API Channels
    • What is a Standard Rate?
    • Rate Types in Sympl
    • My Rates are Too Low on Booking.com
    • My Rates are Too High on Booking.com
    • How to Set Day-Specific Pricing
    • What is a Rate Category?
  • Channel Manager
    • iCal Connections
      • What if my channel is not listed in Sympl?
      • Connecting iCal Channels with Sympl
      • Export your Sympl calendar to Holiday Lettings
      • Connecting to FlipKey/TripAdvisor with Sympl
      • Connecting to Homeaway/VRBO with Sympl
    • API Connections
      • Trip.com
        • Connecting Trip.com to Sympl
      • Tiket
        • Connecting Tiket to Sympl
      • Hopper
        • Connecting Hopper to Sympl
      • Rentals United
        • Connecting Rentals United to Sympl
      • HVMI
        • HVMI Requirements and FAQ
        • Connecting HVMI to Sympl
        • How Marriott handles Booking Fees
        • Marriot Discounts
      • Google Vacation Rentals
        • Connecting to Google's Vacation Rental platform
        • Google Vacation Rentals FAQs
        • Google Vacation Homes - Fixing Rental Errors
      • Booking.com
        • Sympl and Booking.com Best Practices
        • Booking.com Rates & Additional Guest Pricing
        • How to Push Rates to Booking.com
        • Connect to Sympl via the Booking.com Extranet
        • Sending Booking.com messages with Sympl
      • Agoda
        • Connecting Agoda with Sympl
      • Vrbo
        • VRBO FAQs
        • VRBO Bed Syncing
        • Connecting the VRBO API to Sympl
        • Activating Sympl Rentals on VRBO
        • Setting Rates and Fees in Sympl for Vrbo
      • Airbnb
        • Airbnb API FAQ
        • Connecting to Airbnb API
        • Create an Airbnb Password (Connection Resolution)
        • Connecting to Airbnb via iCal
        • Airbnb Rental Listing Requirements
        • How to Refresh Your Airbnb Property List
        • Creating Listings in Airbnb
        • Co-hosting with Airbnb API
        • Airbnb Host Alteration
        • How to Rank Higher on AirBnB
        • Airbnb Guest Alteration
        • How Do I Disconnect my Airbnb Listing or Account from AdvanceCM?
        • Airbnb 2-Way API Sync
      • Expedia
        • How to connect Expedia Messaging with Sympl
        • Connecting Expedia with Sympl
    • Sympl Channel Manager Overview
    • Disconnect a Channel Account
    • Adding Custom Channels
    • Channels Overview
    • Adding Commissions for Channels
Rental Settings / How Do I Add Fees to my Rental? /
Website Community Login

How Do I Add Fees to my Rental?

When renting properties, you often need to include fees to your booking total, such as cleaning fees and pool fees. In Sympl, you can add fees directly to your rental. These will be added to your invoice and website booking total for your Sympl bookings (those made from the dashboard, widgets, and websites).  Booking fees are also sent to Marriott and VRBO to appear when a guest books.

To add a fee to your Rental

  1. Navigate to More in the top navigation bar then Rentals.

  2. Click on the Rental.

  3. Click on the Fees tab.

  4. You will now see the option to Add Fee or Copy Fees.

Copy Fees

You can select a Sympl rental from the drop-down list and click on the Copy button to copy the fees from that rental into your current rental.

The fee(s) will now be displayed in the rental you are currently editing.

Add Fees

Clicking Add Fee will simply allow you to enter all of the required fields for your Fee: Name, Type, Amount, and Modality.

You may also add a description and select if the fee will be seen upfront on invoices and websites.

Type can be 'percentage' or 'flat'

Modality determines how the fee is applied to the booking (per stay, per night, per person or per person/per night)

Note: Upfront allows you to show the guests the fee in the booking total and on the invoice or hide it. Keep it checked to show the fee by default.

Whether you have copied or added fees, you will be able to further customize them with the More Options selection. 

Clicking on this will reveal the following additional options for your fee:

Guest Threshold - Apply the fee based on the amount of guests, this can be a positive or negative value. A positive number means the guest count must be equal to the guest threshold value or greater, a negative number means the guest count is equal to or less than the guest threshold.

Length Threshold - This allows the fee to be added depending on the length of the booking - it can be a positive or negative value. A positive number means the number of nights must be equal to or greater than the length threshold; whereas, a negative value means the number of nights must be equal to or less than the length threshold.

Scheduling Start - Allow the fee to be applied beginning on this date

Scheduling End - This specifies an ending date that the booking fee will be applied

Day of Week - Apply the fee only to the specified days of the week

Refundable - Let guests know whether this is a refundable or non-refundable fee

Taxable - Let guests know if this fee will be taxed or is tax-free

Fees added to your rental are only applicable to Sympl bookings - those made from the dashboard, widgets and websites.

To disable the fee, simply uncheck the Active checkbox

Important: Booking fees are handled differently for Marriott, see this article for more. VRBO also has specific requirements for fees, see more here.

As always, please contact us with questions at any time.  We're happy to help.
How did we do? Thank you! We appreciate your feedback.
Website Community Login
Copyright © 2026 Tokeet Inc.. All Rights Reserved.
No documents match your search.
Searching...